Contact Triple-L PlusSupport for orders, returns and the 5-Year Care plan
Questions about your dryer, an order placed on Amazon, or the 5-Year Care plan — write to us and a real person will reply within one business day.
Email us
Please include your Amazon order number for after-sales questions so we can find your purchase straight away.
Order & delivery
All orders are placed on Amazon, so shipping, returns and refunds are handled by Amazon with full buyer protection. You can track everything from Your Orders in your Amazon account.
Support questions, answered
How do I track my order?
Orders are placed on Amazon, so tracking lives in your Amazon account under Your Orders. If a shipment looks stuck, email support@triplelplus.com with the order number and we will follow it up with the carrier.
How do I return or exchange a dryer?
Start the return from Your Orders on Amazon within the return window; Amazon issues the label and processes the refund. If you need a replacement unit instead, email us the order number and we will arrange it.
How do I make a 5-Year Care plan claim?
Email support@triplelplus.com with your Amazon order number, a short description of the fault and a photo or short video. Claims are assessed under the plan, which covers manufacturing defects under normal household use.
Can I get an invoice for my purchase?
Amazon issues the invoice for every order and you can download it from Your Orders. If you need a document that also names the model (HHD014A) for a business purchase, email us and we will provide one.
Do you ship outside the United Kingdom?
This website is a brand showcase and shipping is handled by Amazon UK, so availability outside the UK depends on the Amazon listing. The dryer comes with a UK plug and is rated 240 V.
How quickly will you reply?
We aim to reply within one business day. Messages that include an Amazon order number are resolved fastest.
Looking for specifications, price or performance answers? Read the High-Speed Ionic Hair Dryer product page.